Module Code and Title:      BIM202 Management Information System

Programme:                                      Bachelor of Business Administration

Credit:                                                12

Module Tutors:                                 Suchibrota Dutta, Robert L Holliday, Tshering Yangchen, Tirtha Raj puri, Vijay Gurung

Module Coordinator:                        Vijay Gurung

General Objective: This module will provide an opportunity for students to acquire the basic knowledge and skills needed to effectively utilize information systems and technology in support of organizational strategy. The module will primarily address several inter-related questions about the use of Information Technology (IT) in organizations such as how can information systems are used by an organization to achieve advantage over its competitors. Students will be introduced to various roles played by information system in the fields of business. It will enable the students to appreciate the application of IT in improving managerial effectiveness and identify the role of information system in the business process.

Learning Outcomes – On completion of the module, students should be able to:

1. Explain the basic concepts of Management Information Systems (MIS).
2. Demonstrate the use of information systems at different levels of management.
3. Apply MIS for various organizational functions.
4. Assess the use of social media in management of information systems.
5. Identify the following cross-functional enterprise systems, and give examples of how they can provide significant business value to a company:
   • Enterprise application integration
   • Enterprise collaboration systems
6. Evaluate the importance and steps of an IS Audit.
7. Locate information about information technologies and analyse their feasibility and impact in a business.
8. Identify the changes taking place in the form and use of decision support in business.
9. Demonstrate skills in project management.
10. Develop a basic information system.

Teaching and Learning Approach:

Assessment Approach:
A. Case Study Analysis: Portion of Final Marks-20%

Students will analyse two case studies individually, each case study is worth 10% and will be assessed on the following criteria.

3%       identifying the problem

4%       choosing the right approach for the analysis and solving the problem

3%       conclusions and recommendations

B. Mini Project: Portion of Final Marks-25%

Students will work in groups of five to design an Information System for a specific business in Bhutan. They will have an opportunity to suggest appropriate changes for a chosen business. There will also be a group presentation (approximately 15 minutes) that includes slides.  A written report containing 3000 words has to be submitted.

Written report (15%):

2%       clear definition of a problem

1.5%    using appropriate techniques

1.5%    gathering data and information from multiple sources

3%       analysis of the problem

2%       conclusion

5%       individually assessed process score (contribution to the group output)

Presentation (10%):

5%       group presentation mark

                              Cohesiveness: 1.5%

                              Organization: 1.5%

                              Level of professional delivery: 2%

5%       individual presentation mark

                              Clarity: 1%

                              Conciseness: 3%

                              Tone: 1%

C. Class Participation and Preparedness: Portion of Final Marks-5%

Each student will be assessed based on their participation and preparedness in the class by contributing to the class discussions by answering questions, stating their opinions, listening to others and solving in class exercises during the sessions.

1%       frequency of participation in class

1%       quality of comments

1%       listening skills (may be exemplary proficient, developing, unacceptable)

1%       participation in debriefings on snap ungraded quizzes, and discussions of current events

1%       contribution in a group discussion in class

D. Midterm Examination: Portion of Final Marks-20%

Students will take a written exam of 2-hour duration covering topics up to the mid-point of the semester.

E. Semester-end Examination: Portion of Final Marks-30%

The module will have a semester-end exam for 2 hours covering the entire syllabus. The question will be divided into two parts – Part A (carrying 40% of the exam weightage) will be mostly of short answer including objective questions. Part-B (carrying almost 60% of the exam weightage) will be mostly of essay type or an extended response to the given question. This part of the question requires students to apply, analyse, and evaluate or construct knowledge and skills. Cases will also be used to test the levels of knowledge.

Pre-requisites: BIM101 Introduction to Computer and Business Applications

Subject Matter:

1. Introduction to Information Systems
   • The role of information systems in business today
   • Computer-based Information systems and types
   • Concepts of data, information and knowledge
   • Information technology concepts and applications
   • Developing Information systems and project management
     • Overview of systems development
     • System development life cycle
     • System development models
       • Waterfall model
       • Spiral model
       • Prototype model
     • Introduction to Enterprise Resource Planning (ERP): Benefits of ERP

2. Management Information Systems
   • MIS in functional areas of business
     • Sales and marketing information systems
     • Human resources information systems
     • Manufacturing and production information systems
     • Finance and accounting information systems
   • Systems from a constituency perspective differences and concepts:
     • Transaction processing systems
     • Management information systems
     • Decision support systems
   • Emerging technologies
     • Hardware platform trends
     • Software platform trends

3. Decision Support System
   • Definition of Decision Support System (DSS)
   • Characteristics of DSS
   • Components of DSS
   • Executive information systems
   • Enterprise portals and decision support
   • Knowledge management systems
   • Model for DSS software for DSS
   • GDSS packages using DSS analytical modeling alternatives
   • DSS applications

4. Social Media Information Systems
   • The role of Social Media Information Systems (SMIS) in the advancement of organizational strategy
   • Benefits of SMIS to different organizational functions
   • Impact of SMIS on social capital
   • Management of the risk of social media

5. Collaboration Information Systems
   • Characteristics of collaboration
   • Criteria for successful collaboration
   • Primary purposes of collaboration
   • Components and functions of a collaboration information system
   • The use of collaboration tools for team communication
   • The use of collaboration tools to share content

6. Information Systems Audit
   • Concept of Information System (IS) audit
   • Purpose and value of IS audit and IT governance
   • Performing IS audit
   • Information security
   • Ethics and legal issues
   • Information system audit: ISO 27001

Reading Lists:

1. Essential Readings
   • Laudon, K.C., & Laudon, J.P. (2016). Management information systems: Managing the digital firm (14th ed.). Pearson Education.
   • Misra, H. (2013). Information systems management in business and development organizations: Text and cases. PHI Learning Press.
   • O’Brien, J.A., & Marakas, G.M. (2010). Management information systems (10th ed.). Tata McGraw-Hill.
2. Additional Readings
   • Laudon, K.C., & Laudon, J.P. (2017). Essentials of management information systems (12th ed.) Pearson.
   • Laudon, K.C., & Laudon, J.P. (2014). Essentials of management information systems (13th ed.) Pearson.
   • Leon, A. (2008). Enterprise resource planning (2nd ed.). New Delhi: Tata McGraw-Hill Education.
   • Madan, S. (2007). Computer based information system (3rd ed.). Taxmann.
   • O’Brain, J., & Marakas, G. (2011). Management Information systems (10th ed.). GcGraw-Hill.
   • Jawadekar, W.S. (2002). Management information system (2nd ed.).New Delhi: Tata McGraw-Hill.
   • Turban, E., & Volonino, L. (2014). Information technology for management: Digital strategies for insight, action, and sustainable performance (10th ed.). Wiley.

Date: July, 2017