Module                       : GSE Analytical Skills

Programme                : B.Com/BBA

Credit Value              : 12

Prerequisite                : None

General Objectives

This module aims to inculcate knowledge and skills in analytical thinking and personality development to enhance employability and continuous professional and personal growth.

Learning outcomes   

Upon successful completion of this module, the candidates will be able to:

·      apply the power of creative thinking

·      analyse issues and make informed decisions

·      design creative and appropriate solutions and spot unnoticed opportunities

·      integrate the use of problem solving tools

·      adopt and apply acquired analytical skills

·      develop a positive and pleasing personality (value based)

Learning and teaching approaches to be used

·         Lecture and discussions.

·         Individual reading, group discussions and panel presentations.

·         Role plays / Demonstrations

·         Case study

·         Reflection / Soul searching

·         Mock sessions

·         Audio visuals

Assessment

The learning outcome will be assessed through course work. The candidates will be assessed on the following areas as per the weightings stated.

·         Pre Assessment: - Pre assessment is a baseline study to diagnose the levels and standards of the participants.

·         Mid Assessment: - Mid assessment serves as a feedback to the facilitator on the success of the teaching learning process, areas for improvement.

·         Post assessment: - Post assessment provides an overview of the module from the perspective of the participants.

Subject matter

Unit I: Thinking process & Reflection

Lateral versus Vertical Thinking, Mind mapping, Attitude towards life

Unit II: Creativity

Introduction, Characteristics of a creative person, barriers to creativity, Methods of creativity, Creativity tools- Mensa test

Unit III: Problem solving process

Introduction, Conventional versus creative problem solving, Brain storming process, Questioning techniques for problem definition, Fishbone Analysis

Unit IV: Decision making process

Six Thinking Hats, Decision Tree analysis, Pareto chart, What–if analysis

Unit V: Personality Development & Team Work

Introduction, Factors affecting personality development, Tips for developing a pleasing personality, Importance and tips on grooming and creating a positive first impression, Interpersonal skills, Etiquettes – corporate, national and international, Team building

Unit VI: Interviews

Interview facing techniques

Unit VII: Adapting to Changes, Conflict and Time Management

Scheme of Work

Reading List

1.            Albuquerque, Roy. (). The golden book of manners and etiquette.-----:

2.            Black, Kathleen (2003). Book of etiquette and manner. Indian Publishers Distributors

3.            Bono, Edward de (2005). Thinking course (Rev Ed). -----: Barnes and Nobel

4.            Bono, Edward de (2000). Six thinking hats (2^nd).New Delhi: Penguin India

5.            Bono, Edward de (2009). Lateral thinking.---: e-Penguin

6.            Bono, Edward de (2008). Creativity workout: 62 exercises to unlock your most creative ideas.----:Ulysses Press

7.            Chopra, Dr. R. (). Logical, critical, analytical reasoning. ----: Galgoba

8.            Clayton, P. (2003). Body language at work: Read signs and make the right moves.---: Hamlyn

9.            Covey, Stephen. R. (2009). The 7 habits of highly effective people. New York: Franklin Covey Co.

10.        Covey, Sean. (2009). The 7 habits of highly effective teenagers.----: Pocket Books

11.        Davies, William. (1992).Climbing the corporate ladder. ---: Thorsons

12.        Eiffert, Stephen. D. (1999).Cross-train your brain: a mental fitness program for maximizing creativity and achieving success.------: Amacom

13.        Frunham, Adrian. (1999). Body language at work: Management shapers. ----:University Press

14.        Michalko, M. (2006). Thinkertoys :A handbook of creative-thinking techniques (2^nd Ed).---: Ten Speed Press

15.        Post, P & Post, P. (2005). Emily Post’s the Etiquette Advantage in Business: Personal Skills for Professional Success (2^nd Ed).--- :William Morrow

16.        Singh, Mina. (1995). Business Etiquette : A book of modern manners for the Indian office.----: Rupa & Co

17.        Treffinger, D.J. (2006). Creative problem solving: An introduction (4^th Ed). ----:Prufrock Press

18.        Watson, E. (2003). Correct manners and etiquette.-----: Full Circle

19.        Wujec, Tom. (n.d). The complete mental fitness book. ----: Orient Paper